Refund/Return Policy

Thank you for shopping at Eden’s Herbals.

Please read this policy carefully. This is the Return and Refund Policy of Eden’s Herbals.

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from industrial hemp containing less than .03% THC. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with an understanding of the present status of CBD (cannabidiol) products.

Please email support@edensherbals.com if there are any issues with the product you received and we are more than happy to discuss the issue with you.

If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below. No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money-back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
 

Returns Process:

 
1) Email us at support@edensherbals.com immediately after receiving the product to let us know that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to support@edensherbals.com so we can keep track of it. If the returned product(s) is over $100 we highly recommend insuring it.
3) Once we receive your package back at our facility and can confirm the unopened condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

If you have any questions regarding our return policy please email support@edensherbals.com

By purchasing products on this site you agree to the terms and conditions as well as the refund policy.

Edens Herbals will only accept returns and refunds from purchases made on edensherbals.com. Edens Herbals will not allow returns from a purchase made in a retail store or from one of our online retail affiliates.

Cancellation Policy

Thank you for shopping at Eden’s Herbals.

Please read this policy carefully. This is the Cancellation Policy of Eden’s Herbals.

Perishable products

Eden’s Herbals allows cancellations on all perishable products prior to a product being shipped. Please be aware that in order to meet customer demand, many of our products are shipped the same day.

To cancel your order before it ships, please contact us by email as soon as possible.

Thank You.

Contact us:

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: support@edensherbals.com